Stylocart — Policy

Return & Refund Policy

Your satisfaction is our priority. Here’s everything you need to know about returns, refunds, and exchanges.

✅ 7-day return window 💰 7–10 day refunds 🔄 Exchanges available
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Eligibility for Returns

7 Days from delivery to
initiate your return
  • Items must be unused, unwashed, and in original packaging with all tags attached.
  • Damaged, defective, or incorrect products qualify for a full return or exchange.
🚫 Non-returnable: Cosmetics, intimate apparel, customized items, and final sale products.
↩️

Return Process

  1. 1
    Contact Support Reach out via WhatsApp or email with your order number and return reason.
  2. 2
    Get Approval Our team will review and approve your eligible return request.
  3. 3
    Ship It Back We’ll guide you through pickup or drop-off. Shipping costs may apply unless item was damaged or incorrect.
💳

Refund Process

7–10 Business days for refund
after item inspection
  • For COD orders, please provide your bank or mobile wallet details when contacting support.
🏦 Bank Transfer 📱 Easypaisa 📱 JazzCash
🔁

Exchanges

  • We’re happy to exchange eligible items for a different size or color, subject to availability.
  • Our support team will guide you through the full exchange process from start to finish.
  • Exchange requests follow the same 7-day window as standard returns.
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Need help? We’re here for you.
Contact our support team via WhatsApp or email with your order details and we’ll take care of the rest.